|Able-Cars Terms & Conditions
& taxis aim to provide an efficient, professional and reliable service
to all of our customers. Set out below are our terms and conditions of hire,
which are intended to protect both ourselves and our customers.
can check meter rates governed by Kettering Borough Council by clicking:
do not store credit card details nor do we share customer details with any
accordance with British law, seat belts must be worn at all times.
the comfort and consideration of other customers, passengers are not permitted
to smoke in our vehicles however, smoking breaks can be arranged along
the way if desired.
consumption of food is not permitted in any of the vehicles unless specific
agreement has been made to the contrary at the time of the booking and agreed
hirer is responsible for the general conduct and behaviour of his or her
Company and its drivers have the right to refuse to carry any passenger who
is thought to be under the influence of alcohol or drugs and whose behaviour
poses a threat to the driver, the vehicle or any other passenger.
effort will be made by the company to ensure that vehicles arrive on time
and reach destinations on time. The company shall not be held responsible
or liable for any delays (and or arising consequential losses) that occur
beyond its control.
driver will travel by the most appropriate route on the day, unless instructed
otherwise by the customer.
the unlikely event that we are unable to complete a booking due to circumstances
beyond our control, a full refund will be given. Beyond this we are not liable
for any additional costs incurred or the loss of any moneys paid by the customer.
metered journeys are charged in accordance with Kettering Borough Councils
price list for all Hackney carriage taxis.
displayed on our web-site are quoted as one way only and are subject to change
we will take every care, we will not be responsible for any loss or damage
to luggage or personal property left in the vehicle or after the hire period.
vehicles are serviced and maintained to the highest levels however in the
unfortunate event of breakdown able-cars & taxis cannot be held responsible.
incurred tolls will be paid by the hirer.
pickup details such as time, day, date, airline, landing time, incoming Airport,
etc will be read back to you when making your booking; please ensure that
all details are in fact correct before agreeing to the booking (please note
that two common mistakes made by customers is a wrong return flight
number being given or we are giving the time of a return flights take of
time from country of origin rather than landing time back into the UK.)
If you are travelling to an Airport and returning with us, you will be asked
to sign a return slip or we will have you check your details by email both
methods clearly state all information on your return details; please check
this information very carefully before signing the return slip or the email
that we ask you to return to us.
reserve the right to charge the full rate of any journey cancelled less than
24 hours prior to the booking time.
the event that a driver and vehicle is dispatched to an address to pickup
passengers to transport to an Airport or any other destination which has
been prearranged via a booking and no person/s are collected from the address
given when booked and no cancellation has been received, Able Cars will have
allocated the driver and vehicle for a set time period to complete the journey
therefore we reserve the right to charge full payment of the prearranged
charge which will be payable in full. Please note that any cancellation
must be given to us in writing and at least 24 hours before the pickup time.
the event of a cancellation of any airport booking, we reserve the right
to charge the full amount of the booking if cancellation is less than 24
hours from the arranged pickup time. Please note that any cancellation must
be given to us in writing and at least 24 hours before your pickup time.
Airport transfer cancellations are subject to a £25.00 cancellation fee,
this is to cover the cost of our administration.
booked from Airports, Train Stations, and Seaports; the onus is on the passenger
to locate the driver and not the driver to locate the passenger, on booking
any such journey we will give a definite pick-up point that the passenger
fouling of the car by any passenger will result in a charge of a minimum
of £50.00 dependent upon the severity of the fouling and which is defined
by Kettering Borough Council.
Match - Terms and Conditions:
If you find a like-for-like
taxi airport transfer price cheaper with another taxi company, we will guarantee
to match the price and give you a further 2.5% discount of our advertised
prices from our website.
Before booking the airport transfer
from Kettering you must obtain a printed confirmation of the lower fare from
the competitor on headed paper or take a screenshot of their web page. This
must include airport transfer price from Kettering (only) travel dates and
times, and number of passengers, along with number of pickup/drop off points.
Please send the lower quote/screenshot
by e-mail to us at firstname.lastname@example.org with the details for us
to match the quote. We will then validate the quote and if successfully validated,
we will make a booking for you.
Price match guarantee is specifically
for our advertised rates from our website only.
Applies to fares for the identical
journey, including airport destination, departure date, departure times,
number of passengers and number of pickup/drop off points.
We will match any price that is lower
than our price for exactly the same airport transfer, provided you supply
proof of a like-for-like quote to us at the time of requesting to book with
us. Any cheaper prices found after you book with
us will not be considered.
Offer can be withdrawn/altered without
notice and cannot be combined with any other offer/discount.
contained in these terms and conditions can affect your statutory rights.
reserve the right to alter these Terms and Conditions at any time and without
trading, trades under the operating name: Able cars & taxis.